Frequently Asked Questions
What is included in the price?
The licensed guide, the activities listed in the programme and, where stated, transport, tastings and entrance fees.
How do I make a booking?
Choose a date on the tour page and send the request: we confirm availability by email, usually within a few hours.
Do I have to pay online?
No. You pay on the day of the tour or by bank transfer after our confirmation.
Can I customise my itinerary?
Yes, private tours are planned around your interests, pace and hotel.
Do you offer adventure trips?
Etna treks, canyoning in Cava Grande, kayaking around Ortigia and e-bike rides in the reserves.
What are the top things to do in Syracuse?
Ortigia, the Neapolis park with the Greek theatre, the Ear of Dionysius and a boat trip to the sea caves.
Which tours are best for families?
The Vendicari nature walk, the lava caves of Etna and the Ortigia e-bike tour are loved by kids.
What is your cancellation policy?
Free cancellation up to 24 hours before most tours; multi-day trips have their own conditions.
Do you pick up from hotels?
Many tours include pickup in Syracuse, Noto, Catania or Taormina: check the details of each tour.
When is the best time to visit?
April to June and September to October: warm days, fewer crowds and every tour available.
Send your message!
Contact us
Contact us for any help with your trip.
Our team in Syracuse answers by phone, email and WhatsApp every day from 8am to 8pm.
